Harvey Norman

Harvey Norman is a leading Australian retailer of Electrical, Computer, Entertainment , Furniture and other consumer products, with over 230 sites in Australia. Since 2009, Visionspeed has been working with Harvey Norman for the delivery of a number of projects to stores and other locations.

With multiple parties involved, the challenge consistently has been to effectively and efficiently coordinate the delivery of telecommunications and IT services to each site within project timeframes. A service partner with defined standards who could provide high quality, consistent and reliable service delivery has been key.

Visionspeed’s flexible project methodology, our ability to understand the client’s objectives, and our experience in coordinating a national workforce of technicians to meet stakeholder objectives within agreed timeframes, has assisted Harvey Norman over many years. Our knowledge of the business and individual stores has grown over time and this has strengthened our ability to provide quality support which in turn has been influential in our continued involvement.

Visionspeed’s involvement in client projects has meant that they were able to outsource the extra workload of finding and coordinating the correctly skilled engineers to the large number of centrally managed locations, to a business that specialized in these tasks. This enabled them to focus on delivering on their business objectives to respective stakeholders.

“Visionspeed has continually met our expectations in the delivery of telecommunication projects over time. They have proven themselves to be a reliable and effective services partner and we will continue to look to utilize their capabilities in this area as future needs arise.”